Submit a Support Ticket

Please complete the form below with clear and concise details.  

Do you know what we have noticed with Smart Business People?

When they want support or are seeking help with something….

  • They explain the situation clearly and briefly, of what happens and when it happens.
  • They separate each point on a new line (so nothing gets overlooked)
  • They give the relative page URLs (webpage links)
  • They may even take screenshots or do a recording of the issue
  • And they are polite and patient

Submit a Support Ticket

to Karanda Holdings Pty Ltd t/as Find Net Solutions


Tips and Tools for Images and Videos

Recording the screen with Video

Loom is a FREE Video Recording tool and easy to use.
It is good idea to take a Video of the issue you are having, then share the video link in Support Ticket
To get Loom click here 

Taking Screen Shots (Snippets)

For Mac users it is easy – Hold down the keys ‘Command’ and ‘Shift’ and then the number ‘4’.
Now just crop a section of the page and it will save as a Screenshot with day and time it was taken.
It will be saved in ‘Finder’ normally in ‘Recent’.

Window Computers use something like