Client Help Articles
As a valued client of Karanda Holdings Pty Ltd
Find Net Solutions you have access to help sheets that relate to the services we provide to you & other valued clients.
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Become a VIP Customer
VIP Customer Condition 1
To be a VIP Customer 1st Condition;
Make Karanda Holdings Pty Ltd – Find Net Solutions your sole Domain Manager
Managing your domain names, website hosting, SEO campaigns & Google Adwords campaigns for you.
Q/ Why is this important?
A/ Find Net Solutions will save time and thus money. If we don’t need to rely on any third parties to allow logins, access, update etc to sort out issues relating to your Domain names, Hosting etc.
Plus you may incur Extra Costs and or Downtime that is a result of waiting for a 3rd party to do or allow updates or renewals to take effect.
We reward VIP Customers with Discounts for helping us stay more efficient.
We reward VIP Customers who have a new website. With free content updates for 3 months from date of launch.
Please read the Extra * Terms & Condition of Service at bottom of this page
VIP Customer Condition 2
VIP Customer Condition 2
Make sure Karanda Holdings has a valid credit card kept on file. To process any Overdue invoices, that may get missed or overlooked at your end.
Q/ Why is this important?
A/ Find Net Solutions will save time and thus money if we don’t have to chase unpaid invoices for Domain names, Hosting etc.
Plus you will Save the Extra Costs that you will incur to regain a service that expires.
We reward VIP Customers with Discounts for helping us stay more efficient.
We reward VIP Customers who have a new website. With free content updates for 3 months from the date of launch.
Please read the Extra * Terms & Condition of Service at bottom of this page
You Can Pay for ours Services by either…
Pay by Direct Deposit - EFT
Pay by Direct Deposit – EFT
Bank: Greater Bank
Account Name: Karanda Holdings Pty Ltd
Account No.: 717529065
BSB: 637 000
*Please add a reference on EFT, either the Invoice No. or your Business Name
Pay by Credit Card
Pay by Credit Card
Credit Card Payments – https://findnetsolutions.com/Payment
NO FEES are passed on to VIP Customers
Get $1,000 FREE Credit with SquareUp – learn more
You can buy 1, 3 or 6 Hour Done 4 You Website Editing packages.
The time can be used for over 12 months. Each request for Content Editing is deducted from the remaining time at a minimum time of 20 minutes per request.
Any amount that is not used we will donate to our nominated Charity.
Eg. If you buy 3 hours of Website Content Editing and we spend 2 hours during the next 12 months then we will donate 1/3 of what you originally paid to Charity.
- One Hour Website Content Editing package – SAVE 20% on retail
https://FindNetSolutions.com/buy-1-hour - 3 Hour Website Content Editing package – SAVE 30% on retail
https://FindNetSolutions.com/buy-3-hours - 6 Hour Website Content Editing package – SAVE 40% on retail
https://FindNetSolutions.com/buy-6-hours
Pay Your Website Hosting, SSL Secure Certificate, Domain Name Renewal as a Bundle
- Monthly VIP Bundled Hosting – https://findnetsolutions.com/Hosting-Monthly-VIP
- Quarterly VIP Bundled Hosting – https://findnetsolutions.com/Hosting-Quarterly-VIP
- Yearly VIP Bundled Hosting – https://findnetsolutions.com/Hosting-Yearly-VIP
Pay with Bitcoin
Pay with Bitcoin
Please contact us to give you the Bitcoin transfer amount required.
eWallet Payment link code or Scan QR Code – 14FAy1cp8oZ6SYAJ3JPMZt2zRqkEN3mzVS
Phone: 0438 852 789
Pay with Qoin
Pay or Barter with Qoin
What is Qoin
Qoin is a digital currency. Participating merchants like Karanda Holdings t/as Find Net Solutions will accept Qoin as payment for real goods & services. The purchasing power of a Qoin token within the ecosystem of participating merchants, is described as Qoin’s ‘value’. … It does not represent the buy or sell price of Qoin on any cryptocurrency exchange.
Pay with Qoin
Our Wallet Address: 0x93C647ecf319714bB71863Ab31cF8b4EdF5eF90f
Scan QR Code to deposit Qoin.
Get a FREE Qoin Account – SMS or Call me 0438 852 789 for details.
I will get Jake to explain what you get as a Merchant, how it works and how you gain another source of leads for your business.
Need Editing or Updates Done for You?
All clients get 2 hours of FREE Website Editing Training as well as FREE Strategy Sessions to help you refine your Marketing Strategy.
Plus access to Nicky’s Facebook Mentoring Group.
Further tutoring can be purchased in one, 3 and 6 hour packages (see below)
Want some Training?
Schedule a Zoom Call and we’ll share screens – https://findnetsolutions.com/calendar
IMPORTANT Updates You Need to Do...
Website Security, Backup and Software Updates;
The software for the effectiveness and security of your website is included in your website hosting. HOWEVER, the software for the website Platform, Theme and Plugins needs to be updated regularly.
This is a simple matter to make sure you have a copy of your website files and click the update button for each Software requesting it.
Why is this IMPORTANT?
Website software that is out of date can cause your website to Go Down or Freeze. Plus it can allow Hackers to slip in the back door. Both these will result in an expense and downtime to you to Reinstate the website or ReDesign a new website.
All new websites designed by Find Net Solutions have 3 months of complimentary Content Editing and Software updating.
NOTE: The time to check and update/upgrade any software that runs in and behind the website is NOT INCLUDED in Website Hosting Fees.
You can purchase the Quarter Website Software Updates Package – https://findnetsolutions.com/Qtr-Software-Updates
Security and Software Updates - Done for You
Security and Software Updates for Your Website
You can purchase the Quarter Website Software Updates Package–https://findnetsolutions.com/Qtr-Software-Updates
Website Content Editing - Done for You
Website Content Editing
This can be done for you. We are happy to change images in image galleries, change page content, add extra pages etc.
You can buy either 1, 3 or 6 Hour packages.
The time can be used for over 12 months. Each request for Content Editing is deducted from the remaining time at a minimum time of 20 minutes per request. Any amount that is not used we will donate to our nominated Charity.
Eg. If you buy 3 hours of Website Content Editing and we spend 2 hours during the next 12 months then we will donate 1/3 of what you originally paid to Charity.
- One Hour Website Content Editing package – SAVE 20% on retail
https://FindNetSolutions.com/buy-1-hour - 3 Hour Website Content Editing package – SAVE 30% on retail
https://FindNetSolutions.com/buy-3-hours - 6 Hour Website Content Editing package – SAVE 40% on retail
https://FindNetSolutions.com/buy-6-hours
Better Google Ranking
Not sure what to do first or how to do it?
Book a FREE Strategy Session and let’s get you Profitable
Facts about Google Ranking
Facts about Google Ranking
You may have one of our SMART SEO Website for you with extra Search Engine Features.
However, Google ranks business first who Pay for that position (AdWords or PCC). Then Local Search Results (free) and Organic (free) listings below that.
Google wants to show the best result for the person searching.
So Google will rank you on how Google considers you to be an;
1/ Authority in that field
2/ How Recent and Relevant your website content is to solve the Search query being carried out.
3/ How easy is your website for people to use and search bots to index keywords and images.
3/ What’s your Reputation,
– How long has your existing website been listed with Google?
– How many and the quality of Reviews do you have?
– How many and quality of Citations and Backlinks?
- Want more Traffic, Conversions and Profit?
Book a FREE Strategy Session and let’s get you Profitable
What is SEO Search Engine Optimisation?
SEO Search Engine Optimisation is the practice of increasing the Quantity and Quality of traffic to your website through Organic (*free) search engine results.
*free meaning you are NOT paying Google for your listing or ranking.
Tips for Better Google Ranking
Tips for Better Google Ranking
We may have designed a SMART SEO Website for you with extra Search Engine Features.
However, Google still needs to see Recent and Relevant Content on your website for Google to consider your website to be an Authority and give it a high Google Ranking. You should do regular Blog Posts and share them with other profiles eg Google my Business Page and Social Media.
It’s a bit like having a gym membership and not going to the guy… You need to let Google know your worth listing in a search.
What is SEO Search Engine Optimisation?
SEO Search Engine Optimisation is the practice of increasing the Quantity and Quality of traffic to your website through Organic (*free) search engine results.
*free meaning you are NOT paying Google for your listing or ranking.
We recommend all new and struggling website invest in a SEO Rescue Starter Program
SEO Rescue Starter Pack
SEO Rescue Starter Pack
If you have a NEW you need to invest in an SEO Rescue Pack.
It’s been well over a decade since you could just put up a new website and expect it to rank, without lifting a finger.
With 300 to 400 new website being launched every MINUTE. That’s nearly HALF a MILLION new websites a DAY. Google’s first page of 10 results is getting harder to get onto.
You need to invest in Search Engine Optimisation.
We recommend all new and struggling website invest in a SEO Rescue Starter Program
This is a Once-Off SEO Boost for that NEW Website or that Website that Just is NOT Ranking as it should.
What is SEO Search Engine Optimisation?
SEO Search Engine Optimisation is the practice of increasing the Quantity and Quality of traffic to your website through Organic (*free) search engine results.
*free meaning you are NOT paying Google for your listing or ranking.
Google 1st Guarantee
What is our Google 1st GUARANTEE?
Find Net Solutions Guarantees your Google ranking WILL improve within 30 days of starting any SMART SEO Program.
Google 1st Guarantee with Find Net Solutions Guarantees you’ll achieve a Google 1st page ranking within 6 months with our SEO Advanced or Premium Programs.
OR within 3 months with a SMART Advanced or Premium SEO program.
Otherwise, the SEO Program continues at NO Cost to You until it does.
What is SEO Search Engine Optimisation?
SEO Search Engine Optimisation is the practice of increasing the Quantity and Quality of traffic to your website through Organic (*free) search engine results.
*free meaning you are NOT paying Google for your listing or ranking.
Recommended Programs for Better Google Ranking
- Rapid Reviews – Automate getting more 5 Star Reviews while Blocking Negative Reviews.
- SEO Rescue Starter Pack
- Advance SEO Program
Security
Here are some helpful articles that can save you money & headaches
IMPORTANT - Website Security, Backup and Software Updates
Website Security, Backup and Software Updates;
The software for the effectiveness and security of your website is included in your website hosting. HOWEVER, the software for the website Platform, Theme and Plugins needs to be updated regularly.
This is a simple matter to make sure you have a copy of your website files and click the update button for each Software requesting it.
Why is this IMPORTANT?
Website software that is out of date can cause your website to Go Down or Freeze. Plus it can allow Hackers to slip in the back door. Both these will result in an expense and downtime to you to Reinstate the website or ReDesign a new website.
All new websites designed by Find Net Solutions have 3 months of complimentary Content Editing and Software updating.
NOTE: The time to check and update/upgrade any software that runs in and behind the website is NOT INCLUDED in Website Hosting Fees.
You can purchase the Quarter Website Software Updates Package – https://findnetsolutions.com/Qtr-Software-Updates
Email Hosting and Support – PLEASE READ
Since 2019 we have recommended for better Email Delivery and reducing Spam. You should use a Dedicated Mail Server, not the Standard Mail Server that is included with web hosting.
That is either Google Workspace (formerly G Suite) or Microsoft 365 Exchange for Email.
Note: Microsoft 365 Exchange for Email is ONLY the email hosting and does NOT include Microsoft Apps like Word, Excel, Outlook etc.
HOWEVER on the link below you can get all the Microsoft Office Apps and Email Exchange and keep it together with your website and domain names.
- Microsoft 365 Office Apps and Email Exchange Plans
- Google Workspace Plans – formerly known as G Suite
NOTE: We can organise our IT Guys to set up Microsoft 365 Exchange and migrate your emails. As well as remote support to help with setting emails up on your devices. Contact us for an idea on cost.
Microsoft 365 Email, Set Up, adding Users & accessing Admin Centre
Microsoft 365 Email, Set Up, adding Users & accessing Admin Centre
>> Buy new or additional Microsoft 365 Email and or App Licences
Microsoft 365 Administrative Centre – https://portal.office.com
- How to access the Microsoft 365 Admin Centre
- How to add a domain into Microsoft 365
- How to add users in the Microsoft 365 Admin Centre
- Add an email account to Outlook for PC
- Setup Microsoft 365 for iOS
- How to disable Microsoft 365 Security Defaults
- How to enable Multi-Factor Authentication (MFA) in Microsoft 365
Email Deliverability from Websites, CRMs, Marketing Email Services etc.
Getting Better Email Deliverability
Email Deliverability from Websites, CRMs, Marketing Email Services etc.
So your emails get delivered into your clients, contact or prospects inbox, rather than Spam or not being delivered at all.
For CRMs, Marketing Email Services etc. you may want to;
- Add the relevant Domain Zone Records in your cPanel (Control Panel). See Verifying Domain Records for Email Deliverability – https://youtu.be/-rACLCuc5ec
These records are what is suggested by the CRMs or Marketing Email Service.
After adding the TXT, CNAME, DKIM and or SPF records they will need to be verified on the CRMs, Marketing Email Services.
Emails from your Website Forms and Shopping Cart you may want to;
- We use and recommend a WordPress plugin like WP SMTP.
This plugin will need to be configured depending if your emails are hosted on the Email Server with Microsoft, Google. Or on the Standard Email Server that comes with your website.
NOTE: If you have an SMTP Plugin configured with a particular email address (for your contact forms or shopping cart).
If you change that email address to use a different email address with your website forms or your shopping cart. Then you will probably need to redo the SMTP verification within your website.
If you would like us to do this for you
You can pay in advance and be in credit for other non-standard support requests. – https://findnetsolutions.com/buy-1-hour
Please remember all unused tech time is paid out to the Charity of Our Choice. It could be Cure for Cancer, Youth Homelessness, Destiney Rescue which saves Kids all over the world from being sold into the sex slave industry.
Definitions;
SMTP stands for “Simple Mail Transfer Protocol.” This is the protocol used for SENDING e-mail over the Internet.
DKIM stands for DomainKeys Identified Email. It provides a way to validate that an organization delivering an email has the right to do so.
CNAME – specifies redirects from your domain’s subdomains to other domains/subdomains.
TXT – used to store text-based information related to your domain. Most commonly used for storing SPF data.
SPF – a mail validation protocol used to prevent email spoofing.
SRV – stands for Service Record and it specifies on only an IP but also a port.
Caution Changing Email Address in Website Forms and Shopping Carts
Email Deliverability from Websites Contact Forms and Shopping Cart emails
Caution Changing Email Address in your Website Forms and Shopping Carts.
SMTP Plugins are used widely to improve email deliverability for website contact forms or shopping cart email. However, normally they are configured and verified with a particular email address.
If you change that email address to use a different email address with your website forms or your shopping cart. Then you will probably need to RE Configure the SMTP Plugin with your Mail Server eg Microsoft, Google or the Standard Mal Server that comes with your website hosting.
If you would like us to do this for you
You can pay in advance and be in credit for other non-standard support requests. – https://findnetsolutions.com/buy-1-hour
Please remember all unused tech time is paid out to the Charity of Our Choice. It could be Cure for Cancer, Youth Homelessness, Destiney Rescue which saves Kids all over the world from being sold into the sex slave industry.
Definitions;
SMTP stands for “Simple Mail Transfer Protocol.” This is the protocol used for SENDING e-mail over the Internet.
DKIM stands for DomainKeys Identified Email. It provides a way to validate that an organization delivering an email has the right to do so.
CNAME – specifies redirects from your domain’s subdomains to other domains/subdomains.
TXT – used to store text-based information related to your domain. Most commonly used for storing SPF data.
SPF – a mail validation protocol used to prevent email spoofing.
SRV – stands for Service Record and it specifies on only an IP but also a port.
FREE Email Marketing Program
FREE MailerLite Email Marketing Program
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Capture Emails from Your Website
Get a FREE MailerLite Account.
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Try it now with a forever free account and enjoy their award-winning 24/7 customer support.
Dealing with Bounced and Blocked Emails
Are Your Outbound Emails and NOT Getting Delivered?
Are Your Outbound Emails and NOT Getting Delivered?
See the article on the News page – https://findnetsolutions.com/dealing-with-bounced-and-blocked-emails-in-your-gmail-and-bigpond-accounts/
Are Your Inbound Emails and NOT Getting Delivered?
Are Your Inbound Emails and NOT Getting Delivered?
See the article on the News page – https://findnetsolutions.com/dealing-with-bounced-and-blocked-emails-in-your-gmail-and-bigpond-accounts/
Adding Emails to Your Safe Senders List
Adding Emails to Your Safe Senders List
BigPond, Gmail, Mac Mail, Yahoo, Other emails: See the article on the News page – https://findnetsolutions.com/how-to-add-emails-to-your-safe-senders-list/
Outlook: See article ‘How to Mark Outlook Email Address as NOT Junk’ – https://findnetsolutions.com/how-to-mark-outlook-email-address-as-not-junk/
Email Hosted with your Website Hosting
Email Hosted with your Website Hosting
When you have Standard Email Hosting that is when your email Server is part of your website hosting Server. This is NOT to be confused with emails using Microsoft Exchange Mail Server or Google Workspace Mail Server.
Then your Email Server can be accessed through Webmail. The Webmail Dashboard also has the configuration to set up in your emails on Outlook, Mac Mail, or similar programs on your device.
Let’s Look at Webmail emails hosted with your website.
Webmail - Access ALL Email Configuration Details
How to access ALL Email Configurations
These are all on your Webmail Dashboard.
- Go to – www.YourDomain.com/webmail
- Your Username is your Email Address
- The Password is the password of the email address
To see how to;
- Collect and Send emails from any device
- Configure Emails for Outlook, Mail or Other Email Clients
- Manage Disk Usage and Track Delivery
- Set Up Autoresponders, Email Filters, Email Forwards
- Changing Passwords and Security
- Set Up Spam Filters
How to Log In to Webmail and edit your Email Spam Settings
White/Black Listing Email addresses in CPanel via Webmail
NOTE: Webmail is the email hosting that is attached to Website Hosting. This is the basic default and not recommend for business emails since 2019 due to poor email delivery due to stricter spam rulings by many spam programs and mail servers.
Here is a short video that shows how to log into Webmail and add an email address to BlackList (Spammers) and WhiteList trusted email recipients.
Watch Video – https://youtu.be/WRaKcUG-A8U
Back Up and Import Emails through Webmail
How to Log In and Back-Up Emails from Webmail
NOTE: Webmail is the standard email server that is attached to Website Hosting. This is the basic default and not recommend for business emails since 2019 due to poor email delivery due to stricter spam rulings by many spam programs and mail servers.
Exporting and Importing Emails Through Webmail
Here are 2 simple ways to Back Up and Import Emails
1/ Use a software product by Googling ‘back up emails software’
2/ The simple instructions below
Email Back Ups
If you use IMAP emails please understand.
Email accounts set up as IMAP means that all your emails are on the server. You are only looking at a reflection of emails and email folders on your computer or phone.
So if your email account or the server has a hiccup, you may lose ALL Your Emails.
Exporting and Importing Emails Through Webmail
Our website hosting has a standard mail server with 2 different webmail clients (Horde and RoundCube). These are used to view and manage your emails.
Horde allows the import and export of email. Here are the basic steps to perform Exporting and Importing of emails.
Log into your webmail use go to www.YourDomain.com/webmail
- Log In by using your email address and email password
- Select Horde.
If you are not on the Webmail Dashboard either click the WebMail icon. Or you may need to use the dropdown arrow in the top right corner to access Horde.
How to Create a New Folder in Horde
You may import mail into any folder, including your inbox. However, for ease of management, you might find it useful to create a separate folder for imported mail – for instance, to keep all mail exported from another host separate from your current mail structure.
To create a mail folder in Horde:
1/ Left-click the Folder Actions icon in the left menu or click the Folder Action dropdown menu.
2/ Click Create Mailbox.
3/ In the “Create mailbox” popup, enter the name of the new folder and click OK:
4/ Your new folder will now appear in Horde’s left column.
How to Import Email
Your email should be in a .mbox or .eml file to be imported into Horde. Unzip your file first if you were provided a .zip file.
To Import your emails via Horde:
1/ Right-click the folder into which you wish to import messages:
2/ On the next screen, left-click Import:
3/ In the popup, browse to the target file and click OK:
4/ A successful import will display a green message bar with details:
A failed import attempt will display a red error bar (This usually results from trying to import a zipped or corrupted file.)
How to Export Email
It is generally a good idea to create backups of important email folders, and Horde’s export function allows you to do this readily.
To export your email via Horde:
1/ Right-click the folder from which you wish to export messages. For instance, to export your inbox contents, right-click the Inbox icon in the left menu.
2/ On the next screen, left-click Export:
3/ The resulting popup will allow you to select to download either an uncompressed or a .zip-compressed .mbox file:
4/ Click OK in the pop-up window to start the download of the .mbox or zip file.
Note: The export function will not provide feedback messages. The .mbox or .zip file will be created in the download folder per your browser settings.
If you would like us to do this for you.
Please purchase the Quarter Website Software Updates Package – https://findnetsolutions.com/Qtr-Software-Updates
IMPORTANT About Email Support
IMPORTANT About Email Support
Karanda Holdings Pty Ltd – Find Net Solutions offers you all Server Side Assistance as part of the services offered. That is all the assistance with the Mail Server that you as the client is paying hosting for.
It DOES NOT Include.
- Sorting out your Spam Filters
- Setting up or changing Autoresponders, Email Filters or Email Forwards.
- Managing Disc Usage
- Or configuring the mail client like Outlook or Mac Mail on your computer, Tablet or Phone.
However, Karanda Holdings can find your IT support at your cost.
Trouble Shooting Email Problems
Accessing Emails or Website access?
If you have an issue accessing your website or sending or receiving emails.
- Check your internet connection,
- visit another website,
- try another computer or phone
- Reboot the program
To Troubleshoot Emails
- If you can access the internet and visit other websites go to next point.
- If you have tried rebooting the Outlook or Mac Mail program. Then try going to your WebMail.
- Check the email password, by using it to log in to WebMail (see below)
If you can log into your webmail then your email address, your password and the Mail Server are ALL OK. And the problem is with your device, suggest that you seek support from an IT person.
Accessing Webmail
- Go to www.YourDomain.com/webmail
- Enter your email address as the username
- Enter the email password as the password
If you can’t access your WebMail
- Double-check your email address and password
- Clear browser history and use an Incognito Browser and try again.
- Use a different device with a different IP address. Check your IP address by Googling IP Address.
- Try resetting the email address password. Log in to your Hosting CPanel (Control Panel) watch this video – https://youtu.be/s3TqtTs8NrA
Setting Up Email Address and Forwarding Email Addresses.
Setting Up Email Address and Forwarding Email Addresses.
If you are the Account Owner or main Administrator… Log into your Hosting CPanel.
How to access your Hosting Control Panel
- Go to – www.YourDomain.com/cpanel
- Enter your hosting account Username
- And your hosting account Password
Setting Up and Managing an Email Address
- Under the main tab ‘EMAIL’ click on ‘Email Accounts’
- You can Check Emails via Webmail
- Manage an email eg Change the password.
- Set up an Email address
- NOTE … Always use a Very, Very hard password of at least 15 characters. With Upper and Lower case letters, Numbers and Symbols.
If your email gets hacked you will also probably end up with a Blacklisted email and domain.
Forwarding an Email or Dummy Email Address
- Under the main tab ‘EMAIL’ click on ‘Forwards’
- NOTE – Click on ‘Add Forward’… NOT ‘Add Domain Forward’
- Add the real or dummy email address you want to Forward
- Enter a real email address, which can be Gmail or any working email address.
- Click ‘Add Forwarder’ and you’re done
Verifying Domain Records for Email Deliverability and more...
Verifying Domain Records for Email Deliverability and more…
Verify Domain Records for better email deliverability and linking your CRM to your emails. Plus connecting things like CRM Landing Pages into your website.
This is how to access your Website Hosting CPanel (Control Panel) to add the required MX, TXT, CName, DKIM and SPF Records – https://youtu.be/-rACLCuc5ec?rel=0
If you would like us to do this for you you can pay in advance and be in credit for other non-standard support requests. – https://findnetsolutions.com/buy-1-hour
Please remember all unused tech time is paid out to the Charity of Our Choice.. it could be Cure for Cancer, Youth Homelessness, Destiney Rescue which saves Kids all over the world from being sold into the sex slave industry.
How to Edit Your Website
Here are some helpful WordPress Training Videos.
As you can understand that there are many variations (maybe slight) in editing content from different versions of the software over the years. So the help sheets and videos are only a guide, common sense will need to be used.
NOTE: the normal default website admin area login url is www.YourWebsiteAddress.com.au/wp-admin
HOWEVER many of our clients website admin area login url are www.YourWebsiteAddress.com.au/backend-access
Website Editing Tutorials
Editing Your WordPress Website
- Video how to edit your WordPress webpage with Default Editor – 4 mins (watch first)
Advanced Content Editor Video Tutorials.
The Advanced Content Editor is a standard part of the Enfold theme, here are a few helpful how-to videos.
- Introduction to Advance Layer Editor – 8 minute video
- Advanced Content Editor explained – 29 minute video
- See all Enfold Advance Layer Editor videos
- How to Upload and Optimise Images – MUST Watch
eCommerce / Shopping Cart Website Editing Tutorials
Editing Your WordPress Website
- Video how to edit your WordPress webpage with Default Editor – 4 mins (watch first)
Advanced Content Editor Video Tutorials.
The Advanced Content Editor is a standard part of the Enfold theme, here are a few helpful how-to videos.
- Introduction to Advance Layer Editor – 8 minute video
- Advanced Content Editor explained – 29 minute video
- See all Enfold Advance Layer Editor videos
- How to Upload and Optimise Images – MUST Watch
WooCommerce How To Do Videos – https://www.youtube.com/channel/UC63GQg3s2QcgOpMzsiF6wwQ
- Quick Start with WooCommerce – 3 minute video
- You can see the full documentation for WooCommerce here: docs.woothemes.com/documentation/plugins/woocommerce/
Tips When Editing Your Website
Website Editing Tips
1/ Clear Browser History (Google it for your Browser)
2/ Use an Incognito Browser Window to view changes.
Here’s a Helpsheet – Chrome, Safari, Firefox and Microsoft Edge
We use a Chrome Browser and to access an Incognito Window go to the 3 dots in the top right corner of your Chrome web browser.
3/ Still have issues – Deactivate any Caching Plugins and then Clear Website Cache
4/ With Blog Posts… NEVER Keep on Publishing a Post Over and Over… view in Preview and Save as a Draft. ONLY Publish when done.
If it is a Smart SEO Website this is EXTRA CRITICAL or your website has special SEO features and if abused you may be Blacklisted by Google Bots.
5/ Always Resize, Compress and Name Images BEFORE uploading to the Website Media Library.
6/ Always give Images a Meaningful Title, Alt Text and Description
7/ Don’t install extra plugins for no real advantage… less is best :)
8/ Set Plugins to Auto Update
9/ Keep all Plugins and Website Software up to date Always
10/ Always use Very Very Very Strong Passwords – at least 15 characters, use a mix of numbers symbols, upper and lower case letters.
11/ Do all changes on a large screen device. Then check changes on large screens, tablets and mobiles in an Incognito browser window.
- Want Us to Edit Your Website for You? Click Here
- Want some Training?
Schedule a Zoom Call and we’ll share screens – https://findnetsolutions.com/calendar
- Want more Traffic, Conversions and Profit?
Book a FREE Strategy Session and let’s get you Profitable
Images and Video – Important Notes and Tools for images
- Image Resizing and Compressing is IMPORTANT
How to Upload and Optimise Images – MUST Watch
- Unsplash.com – FREE Images
- Tinypng.com to compress images – Use this before uploading images
- Pic Resize – https://picresize.com – Easy and Free image resizing and cropping tool
- Pixlr – https://pixlr.com/ – Free image resizing and cropping tool
- Kapwing – FREE tool to create images, videos, and GIFs.
- Canva – Image creating, designing and editing
FREE YouTube Marketing Tool – https://www.Tubebuddy.com/Find-Net-Solutions
- Want Us to Edit Your Website for You? Click Here
- Want Us to do SEO Search Engine Optimisation for you?
Check out our SMART SEO Programs
- Not sure where to start?
Book a FREE Strategy Session and let’s get you Profitable
DIY Website and eCommerce Websites
Each Do It Yourself Website comes with;
- Our SEO Search Engine Optimising Add-ons for better Google Ranking
- Includes 24/7 Security Monitoring
- 36 Templates Suit All Business Types
- Premium eCommerce Templates included
- Includes 1 on 1 Training Plus Training Library
See templates and all inclusions – https://findnetsolutions.com/diy-websites
DIY Websites Getting Started and Tips
Click the + sign or heading to read more.
Getting Started with a DIY Website
Getting Started with a DIY Website
“Everything is life has a cost… spend your time and do it yourself or spend your money and get someone else to do it for you”
Step 1 Orientation
Watch and study the DIY Website Tour video (below) https://youtu.be/dXctS7BBFAM and then Schedule a Zoom Call with us. We’ll answer any questions and give you a tour around your websites Admin area.
Please schedule a time here -> https://findnetsolutions.com/calendar
Step 2 – Decide on a Template
- Go to www.YourDomain.com/wp-admin and log in.
- Go to Enfold Child > Demo Import
- Select a website template
IMPORTANT Do NOT focus on or get court up in what the Demo Template looks like.
LOOK at the page laid out and how the different page sections function. You can change the Colours, the Images, the Fonts and the order of the pages easily. The Demo Template can save you a lot of time not having to start from scratch. - Watch and study the DIY Website About SEO (see below) https://youtu.be/SoApgMSY5GQ . Make sure you hide all pages from Google Bots and being indexed until your site is finished being edited.
Step 3 – We’ll Create a Temporary ‘Welcome’/’Comming Soon’ page
NOTE: A Temporary Page is ONLY Required if you Do NOT have an existing website that is live.
We’ll create a temporary Welcome page on your Domain (URL) so you can develop your website in the background. Or we can set up a Development site and migrate it to the main server and your Domain (URL) when you have completed your website.
We will need the Scoping Document completed with the content for your temporary page.
For this page you should at least supply;
- The Business Name,
- Business Descriptions, a few sentences
- Your Logo or Profile photo
- Contact details
IMPORTANT NOTE: If you change your Website Template then this page will be lost (overwritten)… PLEASE save a copy..
Log into Enfold Child > go to Import/Export > Export Layout Builder Templates > Save Changes. Keep this file safe.
To import into your new DIY Template.
Log into Enfold Child > go to Import/Export > Import Layout Builder Templates > Choose the file from your harddrive > Save Changes.
Now check that it has loaded and shows as the default page which can be changed at Enfold Child > Theme Options
Step 4 – Plan the Content
IMPORTANT Plan Your Content… Yes… Smart Business owners Plan what they intend to do before jumping in.
So BEFORE you start changing anything in the back end of your website… Stop and Plan Your Content.
Now it’s time to plan;
- what pages you will have and how they will function
- What images you need on each page
- type out all the content for each page on a Word doc
Now it’s time to set the Look and Feel of your website;
- You should have decided on the Template... REMEMBER took at each part of the page structures will it work for you. LOOK Past the colours and pictures.
- Set the website colours and fonts – Enfold > General Styling
- Set other Styles for Headings, Bold text, Buttons, Menu colours etc – Enfold > Advanced Styling
- Check and Adjust other website features including Header and Menu layout, Sidebars, Blog layout (for Posts), Footer etc – Enfold
Step 5 – Swap your Content into the Website
Watch the help videos including;
- Introduction to Advance Layer Editor – 8 minute video
- How to Upload and Optimise Images – MUST Watch
- How to Create a Contact Page – 5 minutes
- How to create Pages without menus, header or a footer. Ideal for Optin/Landing Pages – 7 minutes
Other help videos are available at – https://vimeo.com/channels/aviathemes
NOTE: It would be smart business to leave setting up and integrating any Marketing plugins until after Step 6. Meaning setting up the Website Chat, Pop Up, Newsletter Subscriptions, Landing Pages or Email Marketing campaigns.
At Step 7 we suggest you can set up and configure your CRM there are 2 FREE options Jetpack by WordPress and Agile CRM with more advanced Sales and Marketing tools.
Step 6 – Complete the Launch Process IMPORTANT
- Contact us so we can check and submit your site to get crawled and indexed by Google.
- We will send you some extra Hints and Tips please find time to go over them to get a better Google Ranking.
Remember the success of your website is up to you… you have the best website to be;
- Google-friendly
- Visitor friendly
- And easy for you to edit
- With the ability to flex and grow as you do
We are here to help…
Want Us to do SEO Search Engine Optimisation for you?
Check out our SEO Rescue Programs it’s a Must for Every New Website
If you run out of time …. and would like us to complete your website for you please contact us.
Step 7 – Customise and Interface Marketing Tools etc
At this step, we suggest you can set up and configure the Plugins for auxiliary functions within your website that you may want including your CRM (Customer Relationship Management).
With CRMs, you have a choice as standard to use either your;
- Free CRM that comes part of the WordPress core software by Jetpack or
- The Free more advanced Agile CRM Sales and Marketing tools.
If your FREE Agile CRM account has not been set up and listed on your Admin Doc please click this link to carry that out – https://findnetsolutions.com/CRM
With Agile CRM you can get as many free one on one training sessions when you join. It is the best support I have seen.
Getting Started with a DIY eCommerce Website
Getting Started with a DIY eCommerce Website
“Everything is life has a cost… spend your time and do it yourself or spend your money and get someone else to do it for you”
Step 1 Orientation
Watch and study the DIY Website Tour video (below) https://youtu.be/dXctS7BBFAM and then Schedule a Zoom Call with us. Then we can answer any questions and give you a tour around your websites Admin area. – https://findnetsolutions.com/calendar
Step 2 – Decide on a Template
- IMPORTANT Do NOT focus on or get court up in what the Demo Template looks like.
LOOK at the page laid out and how the different page sections function. You can change the Colours, the Images, the Fonts and the order of the pages easily. The Demo Template can save you a lot of time not having to start from scratch. - Go to www.YourDomain.com/wp-admin and log in.
- Go to Enfold Child > Demo Import
- Select a website template (you can change the colours, images, font and layout) this saves you from starting from scratch.
- Watch and study the DIY Website About SEO (see below) https://youtu.be/SoApgMSY5GQ and hide all pages from Google Bots and being indexed until your site is finished being edited.
Step 3 – We’ll Create a Temporary ‘Welcome’/’Comming Soon’ page
NOTE: A Temporary Page is ONLY Required if you Do NOT have an existing website that is live.
We’ll create a temporary Welcome page on your Domain (URL) so you can develop your website in the background. Or we can set up a Development site and migrate it to the main server and your Domain (URL) when you have completed your website.
We will need the Scoping Document completed with the content for your temporary page.
For this page you should at least supply;
- The Business Name,
- Business Descriptions, a few sentences
- Your Logo or Profile photo
- Contact details
IMPORTANT NOTE: If you change your Website Template then this page will be lost (overwritten)… PLEASE save a copy..
Log into Enfold Child > go to Import/Export > Export Layout Builder Templates > Save Changes. Keep this file safe.
To import into your new DIY Template.
Log into Enfold Child > go to Import/Export > Import Layout Builder Templates > Choose the file from your harddrive > Save Changes.
Now check that it has loaded and shows as the default page which can be changed at Enfold Child > Theme Options.
Step 4 – Plan the Content
IMPORTANT Plan Your Content… Yes… Smart Business owners Plan what they intend to do before jumping in.
So BEFORE you start changing anything in the back end of your website… Stop and Plan Your Content.
Now it’s time to plan;
- what pages you will have and how they will function
- What images you need on each page
- what pages you will have and how they will function
- What images you need on each page
- What Product Categories, Sub Categories
- Products Stock Numbers, Short Description, dimensions, weight, cost best organised ina spreadsheet.
- Product long descriptions, type out on a Word doc
- Find Product images
– RESIZE to the maximum size you will ever need
– Compress the images with https://Tingpng.com
– Name them to be meaningful including Part No. - Freight costs and freight company linking
- Organise to take Credit Card Payments – Get a Free Square Account – https://squareup.com/signup?signup_token=KARANDAHOL
- Save content for easy access – Get a Free Drop Box for storage and sharing.
Now it’s time to set the Look and Feel of your website;
- You should have decided on the Template... REMEMBER took at each part of the page structures will it work for you. LOOK Past the colours and pictures.
- Set the website colours and fonts – Enfold > General Styling
- Set other Styles for Headings, Bold text, Buttons, Menu colours etc – Enfold > Advanced Styling
- Check and Adjust other website features including Shop Layout, Header and Menu layout, Sidebars, Blog layout (for Posts), Footer etc – Enfold
Step 5 – Add Content, Update eCommerce Settings and test.
Study WooCommerce (Shopping Cart website plugin) Documentation and watch the help videos including;
- Introduction to Advance Layer Editor – 8 minute video
- How to Upload and Optimise Images – MUST Watch video
- Quick Start with WooCommerce – 3 minute video
- You can see the full documentation for WooCommerce here: docs.woothemes.com/documentation/plugins/woocommerce/
- WooCommerce How To Videos – https://www.youtube.com/channel/UC63GQg3s2QcgOpMzsiF6wwQ
- How to Create a Contact Page – 5 minutes video
- How to create Pages without menus, header or a footer. Ideal for Optin/Landing Pages – 7 minute video
Other help videos are available at – https://vimeo.com/channels/aviathemes
NOTE: It would be smart business to leave setting up and integrating any Marketing plugins until after Step 6. Meaning setting up the Website Chat, Pop Up, Newsletter Subscriptions, Landing Pages or Email Marketing campaigns.
At Step 7 we suggest you can set up and configure your FREE Agile CRM Sales and Marketing tools.
Step 6 – Complete the Launch Process
- Contact us so we can check and submit your site to get crawled and indexed by Google.
- We will send you some extra Hints and Tips please find time to go over them to get a better Google Ranking.
Remember the success of your website is up to you… you have the best website to be;
- Google friendly
- Visitor friendly
- And easy for you to edit
- With the ability to flex and grow as you do
We are here to help
Want Us to do SEO Search Engine Optimisation for you?
Check out our SEO Rescue Programs it’s a Must for Every New Website
If you run out of time and would like us to complete your website for you please contact us.
Step 7 – Customise and Interface Marketing Tools etc
At this step, we suggest you can set up and configure the Plugins for auxiliary functions within your website that you may want including your CRM (Customer Relationship Management) .
With CRMs you have a choice as standard to use either your;
- Free CRM that comes part of the WordPress core software by Jetpack or
- The Free more advanced Agile CRM Sales and Marketing tools.
If your FREE Agile CRM account has not been set up and listed on your Admin Doc please click this link to carry that out – https://findnetsolutions.com/CRM
Agile CRM offers all new clients as many free one on one training sessions as you require. Agile support is the best support I have ever experienced.
Admin Area Menu Selections
Main Admin Sections
- Agile CRM is the FREE CRM to manage your Contacts, integrate and automate your Marketing including emails and your social channels and much, much more.
Your Free Agile CRM Account should be set up and your details below. If not contact us for your link and log in details. - Posts – News Blog Page articles…
CAUTION Do NOT keep Publishing the same article over and over again. Save as a Draft, check the Preview.
The reason is that you have advanced SEO features embedded in your website. That ‘Pings’ Search Engine Feeders every time you click ‘Publish’…. If you Ping them too much they will Blacklist your website as being a Spammer. - Media – Media Library for photos and pdf attachments etc –
IMPORTANT Please make sure you resize images down to the largest physical size required. Then compress the images with https://Tinypng.com before uploading, as the larger the images the slower your page will load. - Pages – These are the web pages that are in the main menu and sub-menu
- Enfold Child is the theme for the website
– Theme Options to change Logos
– General Styling to change the Colours of fonts, links, background for Logo Area, Pages, Footer etc
– Advanced Styling to change size and colours of things linked in Headings, Buttons, Menu Colours etc.
– Main Menu to change the style of the main menu.
– Header to change the menu position and height of header
– Blog Layout to change how the Blog Posts will look eg Grid format etc
– Social Profiles this is so they can be easily added to your Header, Footer section or a Widget.
– Newsletter is if you want to link it to Mailchimp.
NOTE you will get better features, flexibly and support integrating the Agile CRM.
– Google Services is so you can integrate Google reCAPTCHA to limit spam. Please contact us if you would like this done for you.
– Demo Import this is where you view the different Theme Templates and then Import them.
NOTE IMPORTANT: Importing another Theme Template will overwrite ALL Page as well as your Theme Style and Setting. Before you import a new Theme Template. Please save the sections of pages and pages you want to keep in Page Templates. Then export those Layout Builder Templates as well as the Theme Settings. This is done in Import/Export
– Import/Export is where you Import/Export Theme Settings, Layout Builder Templates (Page Templates), Fonts and Icons.
– Theme Updates show the version of the Enfold Theme and if you need to click ‘Run Update’ - Appearance
– Menu is to change the order and add extra Menu items
– Widgets is to add and adjust sidebar and footer Widgets - Plugins these add extra features to your website like WooCommerce for eCommerce integration, bbPress for a Forum, Event Calendar etc. You can also Activate and Deactivate plugins.
IMPORTANT NOTE: the fewer plugins the better for site speed, simplicity. Plugins can conflict if they do a similar job, out of date or the wrong combination of workable Plugins. IF YOU have a problem with a function not working. FIRSTLY systematically deactivate each plugin and test that function or feature again. - Settings gives you access to General Setting and other Plugins that are not listed in the main Admin Menu.
– General adjust your Site Title, Tagline, Time zone etc
– Reading has the main search engine visibly ‘check box’, IMPORTANT untick when your site is ready for Google Bots to crawl. - SEO
– Search Preferences to redefine Meta descriptions for Google Bots.
– Social to add and link your Social Accounts eg Facebook, Twitter
Google Apps incl. Google Drive and Google My Business Page
Here is Helpsheets and Videos
- Create, Sharing and Uploading to a Google Drive Folder – 4 min video
- Create, Sharing & Uploading to a Google Drive Folder – Helpsheet
- Google My Business Page Adding a User – Helpsheet
- Getting Reviews and Testimonials – Helpsheet
- Contacting Google Support.
To verify your Google My Business Page
Contacting Google Support to verify by email. - Whitelisting Email Address in Gmail – Helpsheet
- Opening a New Incognito Window – Helpsheet
Helpful Tools
- Drop Box – FREE Cloud Storage space for files and easy sharing
- Otter.io – FREE Voice to Text Transcriber
- Unsplash.com – FREE Image Editing
- Tiny PNG Compress images – Use this before uploading images
- Share Screenshots – the easiest way to share screenshots and images.
FREE YouTube Marketing Tool – https://www.Tubebuddy.com/Find-Net-Solutions
IMAGES IMPORTANT – Notes, Tools and Tips – Click Here
Taking Payments
Training Tools
FREE Chat Bots, Landing Pages, CRM, Email Marketing
FREE ChatBot
ChatBots increase interaction on your website, improve customer care and build rapport. You can get a FREE ChatBot and program it yourself … learn more
Automate Getting More Reviews
Get more 5-star reviews… Block negative reviews. Improves Customer trust and confidence… Proven to increase PROFITS.
6% is the increase in revenue you can get…. and all for less than a cup of coffee a day. Learn more
Email Marketing Programs
- MailerLite – FREE Email Marketing program
– FREE – 1,000 Subscribers
– 12,000 emails per month
– Embed and Pop Up Forms,
– Landing Pages.
– integrates with your Website Forms, including Gravity Forms.
It’s NOT a CRM however is very flexible and better than MailChimp. - MailPoet – Get a FREE Account
– *Links easily with WooCommerce for Abandoned Cart & Follow Up purchases
– FREE – 1,000 Subscribers
– Unlimited Emails
– Send automatic email notifications for your blog posts
– Access email marketing features for WooCommerce - Send in Blue –
– *Sales CRM, SMS marketing, 1 Chat user
– FREE – UNLIMITED Subscribers
– 300 Daily emails on free plan
– Embed Forms,
– NO Landing Pages, not an issue best to use your website.
- Get a FREE Aweber Account – email marketing program NOT a CRM – Limited to 50 Email Subscribers on free account. (better than the FREE Mailchimp in most cases) Also has Landing Pages.
CRM – Customer Relationship Manager
- FREE CRM (Customer Relationship Manager) Agile CRM allows you to store customers and prospects details. Manage their interaction with your website, marketing and Social Media. Track interactions with your contacts, manage your sales funnel and more.
– has Landing Pages that work with Smart and DIY Websites
– Email Marketing
– much, much more - Agile CRM Help Videos
– https://www.agilecrm.com/setup-guides – Setup Guides
– https://www.youtube.com/agilecrm – Helpful Videos and Usage Examples
– https://our.agilecrm.com/help – Knowledge Base Articles
– https://www.agilecrm.com/training-webinars – Training Videos.
– https://www.youtube.com/user/agilecrm/videos - Verify Domain Records for CRM Emails and Landing Pages. To improve email deliverability, marketing and to use CRM landing pages with your website. – https://youtu.be/-rACLCuc5ec?rel=0
- FREE Landing Pages – ONLY… This is Not a CRM. You can also get Landing Pages in Aweber Email Campaigns and as mentioned with Agile CRM.
- Smart & DIY Website Landing Pages can be created with NO Extra programs within your Smart and DIY Website at NO Extra cost.
Articles Done for You
- Partica Content and Articles Marketplace
– Articles for Blog and Social Media Posts. Taylor written content also available from dozens of copywriters - Hire a Copywriter – https://findnetsolutions.com/Hire-Copywriters
Marketing Tools
- FREE Holidays as a Marketing Tool – Holidays from $97
- Marketing Campaign Check List – https://findnetsolutions.com/Marketing-Checklist
- Customer Avatar Worksheet – https://findnetsolutions.com/customer-avatar
Reviews and Google Ranking
- Rapid Reviews – Automate getting more 5 Star Reviews while Blocking Negative Reviews – https://findnetsolutions.com/rapid-reviews-explained/
- Search Engine Optimisation Rescue Pack for ALL New Websites and those struggling to rank on Google
*Terms & Condition of Service
Karanda Holdings Pty Ltd, Find Net Solutions, employees, contractors or owners and directors are not liable for any loss that a client may receive, that is a result of any type of service error, service fault, server function, system connectivity, emails lost or domain issues.
Support offered is ONLY Off-Site Support for the client’s website access to edit. Or to and access their webmail. It is NOT an On-Site (in office or in-home) IT Support Service. Karanda Holdings Pty Ltd does NOT support email configuration or setting for a 3rd part email hosting or email program set up. The deliverability of any emails is not covered in any way by Karanda Holdings Pty Ltd. Yet an IT person can be engaged at the client’s cost.
Full Terms, Conditions & Disclaimers visit – https://findnetsolutions.com/home/terms-conditions-disclaimer/
