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There is one thing worse than having a bad review on your Google + Business page Google local search mouse over & reviews

(formally known as Google Places page). That one thing that is worse is when the review is not founded, or not related to the business or is a personal attack on a staff member.

I cropped off the bad review in this image as it has one of the staffs names.

So what can you do?

  1. You can delete the page & start over however as you can see in this case this business as the top position in a Google local search (Business A) So lets not delete this yet, unless we don’t have another option.
  2. We can add about 10 new reviews & hopefully that will push the bad review lower down the page so it ends up in the section click for more reviews’ Report a Google review violation
  3. The other option is to report a violation to Google. So in this case we will try that first.

How do you report a Google + Review Violation to Google?

  1. Do a Google local search eg search ‘Auto Electrician Canberra’
  2. Click the link Google Reviews, find the review that is in breach of Google policy violation.
  3. Mouse over next to the reviewers name, a small grey flag appears, click thaGoogle report a policy violationt flag & it opens a page ‘Report a policy violation’
  4. Choose the Violation Type
  • This post contains hateful, violent or inappropriate content
  • The post contains advertising or spam
  • Off topic
  • The post contains conflicts of interest

Then click submit.

Please Note:
The outcome of reporting a Reviews Violation comes down to what Google (the machine) believes & you have no recourse. You may find that your Google+ page disappears or drops in ranking & at the same time  that terrible Google + Review is still there.

If you need a hand with any website, SEO Search Engine Optimisation, Google +, Google pages or listings or any internet marketing issue contact us

 

 

 

A follow on from the previous article – Google Places now Google Plus for Business

Write a review on Google plus pagePlease see Note below before making a review.

Google Reviews on your Google + for Business page is critical for your local listing ranking & your business link to Google Maps.

Placing a review on the new Google + for Business page has changed so here is a few tips

  1. Either click on the ‘Write a review’ that is part of a *Local Search result or click on the G+ (or Google Review) link on a businesses websiteGoogle plus logos
  2. You will need to be logged into your Google account (Google+ or Gmail account)
    If you do not have one you will need to follow the links & create one, which also includes verifying it.
  3. Then write a review, by clicking on the ‘pencil icon’
  4. After writing the review click on the ‘star icons’ to rank the business you have written the review for.
  5. Click on Publish, if the publish button is greyed out then you haven’t ranked the business.publishing a Google Review

*Local Search is a Google Search for a
product & or service in a location.
eg ‘auto electrician Canberra’ or ‘battery Canberra’

NOTE:
DO NOT make multiple reviews from the same computer, same IP address, or same network. Google will ban your listing if they  think that reviews are not genuine from individual consumers.

 

 

As you may now that when Google Places was introduced in 2010 I was the Editor of ‘Get Found! How to Top Google’s Local Listings’ this book has helped thousands of businesses make the most of their Google Local Search & Google Maps listings. Now a few years on many things have changed from with Google Local Business Search so the book is out of date so we will continue doing relevant articles to help you stay competitive in a local search on Google.

Google Places now Google Plus for Businesses Pages Explainedgoogle places google plus google local maps

Google Places (also known as Google Plus Local) and Google Plus for Business are very important for all businesses who trade locally to have their Google Plus profile established.

So if people look for your business by searching something like ‘Auto Electrician Canberra’ (service/product & location) then your business needs to be found in that local search results Google Plus for Business.

What is the Difference between Google Places and Google Plus?

Google has been fairly confusing during the changes that it made to how local businesses are listed in its Maps and Search that rolled in 2012, and it has not made things easy or clear for local businesses.

Originally, a local business could create a listing for themselves on Google Maps by using Google Places. After the creation of Google Plus, Google also made it possible for businesses to create social pages on Google Plus, called Google Plus for Business — similar to Facebook pages for businesses.

Google’s ultimate goal has been to combine the map listings of the Google Places pages with the social aspect of the Google Plus pages. The first step in this process was to upgrade the look and feel of a Google Places page so that it looks more like a Google Plus page.

If you want rank better in a local search on Google call us today